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How bmw778 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your deposits through DANA, OVO, or GoPay, and keep your account secure.

Account data protectedDANA, OVO, GoPay wallet info securedYour right to access and deleteNo data sold to third partiesContact us to update your details

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What We Collect and Why It Matters

bmw778 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect personal information in three main situations: when you create your account, when you make a deposit or withdrawal, and when you contact our support team. Account registration asks for your name, email address, and mobile number. When you fund your account through DANA, OVO,

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or GoPay, our payment processor handles the transaction data — we record the reference number and amount, not your full wallet credentials. Device data such as your browser type, IP address, and session timestamps help us detect unusual login patterns and protect your account from access
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you did not authorise. If you contact support, the conversation log is stored so we can follow up accurately. We do not sell, rent, or trade your personal data to advertisers or unrelated third parties. Data is shared only with payment processors needed to clear your
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DANA, OVO, or GoPay transactions, and with security and fraud-prevention services that help us keep your account safe. Availability of our services depends on local law and eligible regions. Where required by applicable law in Indonesia, we may disclose information to authorised regulatory bodies — we
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will tell you when that happens if we are legally permitted to do so.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Security, Cookies, Retention and Your Control

We use a layered approach to data protection — encryption in transit, access controls on our internal systems, and automatic session expiry on inactive accounts. Cookies help us remember your wallet preference between sessions, so your DANA or OVO option appears first when you load the deposit page. Your data is retained for as long as your account is active plus a period required by applicable financial and legal obligations. After that retention period, data is deleted or anonymised. You hold the right to request a copy of your data, ask us to correct inaccuracies, or request full deletion where local law permits.

Encrypted Account Data

All data transferred between your device and our servers is encrypted. This applies to login sessions, DANA deposit flows, and any form where you enter personal details.

Cookie Control

We use functional cookies to save your wallet preference — DANA, OVO, or GoPay — across sessions. You can clear cookies in your browser settings at any time without losing your account.

Data Retention Policy

Active account data is kept while your account remains open. After closure, we retain records only for the period required by applicable law, then delete or anonymise them.

Your Right to Request Changes

You can request a copy of your stored data, ask us to fix inaccurate details, or submit a deletion request. We process these through live chat, email, or the in-app message centre.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to access, correct, or remove the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat on the site, by email, or through the in-app message centre. We aim to respond to all privacy-related requests within a reasonable timeframe and will confirm receipt of your request by the same channel you used.

Live Chat Start a live chat session from any page on the site. Our team handles account data queries, wallet verification questions, and deletion requests through this channel.

Email Support Send your data access or correction request by email. Include your registered account email and the specific data point you want to review, update, or remove.

In-App Message Centre Log into your account on mobile, open the message centre, and submit a privacy request directly. Responses appear in the same thread so you have a clear record.

Common Questions About Your Data and Rights

These are the questions we get most often when it comes to how we handle your personal information, what rights you have, and how to act on them. If your question is not covered here, reach us through live chat or email and we will respond with the specific answer for your account.

We store your name, registered email, mobile number, and transaction reference numbers from DANA, OVO, or GoPay deposits. We do not store your full wallet credentials or PIN.

We share data only with payment processors needed to clear your deposits and with fraud-prevention services. We do not sell your information to advertisers or unrelated third parties.

Open a live chat session or send an email from your registered address. Tell us you want a data access request and we will compile and send your stored information through the same channel.

Yes. Submit a deletion request through live chat, email, or the in-app message centre. We will remove or anonymise your data after completing any retention period required by applicable law.

Functional cookies save preferences like your chosen wallet — DANA, OVO, or GoPay — so you do not have to reselect it every session. You can clear them via your browser settings at any time.

We keep records for the period required by applicable financial and legal obligations after account closure. Once that period ends, data is deleted or anonymised — we do not hold it indefinitely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bmw778 Handles Your Personal Information

Security, Cookies, Retention and Your Control

Reach Us About Your Privacy Questions

Common Questions About Your Data and Rights

01 What personal data does bmw778 actually store on my account?

02 Does bmw778 share my data with other companies?

03 How do I request a copy of the data you hold about me?

04 Can I ask bmw778 to delete my account data?

05 What are cookies used for on the bmw778 site?

06 How long does bmw778 keep my personal information after I close my account?

Privacy Policy

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